Who we are…
Drivers of change and transformation in the private and public sector.
Our Commitment
Client satisfaction- This is our watchword for sustainable growth.
H.G & W is committed to delivering the highest level of client satisfaction in the consulting market. To support and achieve this goal, the firm has implemented a quality policy that is systematically applied to all its assignments.
Our client satisfaction policy is underpinned by the following components:
- An organization structured around a Steering Committee responsible for the policy, and a network of local “Quality Champions”
- A detection and control process for customer satisfaction risks, integrated into all the firm’s management mechanisms
- An annual satisfaction survey conducted among existing and previous H.G & W clients
- A compulsory customer satisfaction training course for all employees
Each employee is committed to applying the principles of the Satisfaction Client charter:
Assignment quality
Each assignment undertaken by the firm must deliver a response that completely satisfies the expectations of the client.
Value delivery:
As a consulting firm, H.G & W must provide its clients with guaranteed value.
Transparency and dialogue:
Our client must be able to engage in confidential dialogue with H.G & W at any time.
Active listening and action:
Any area in which full client satisfaction is not delivered must be analyzed, and corrective action taken wherever necessary.
Total Commitment:
An assignment is considered complete only when the client is fully satisfied.
Our Mission
To focus on organizational improvement across all industries and ensure that change objectives are fully achieved and sustainable.
Our Vision
We see ourselves as the Globally preferred partner in Management Consultancy for all industries and to our clients by becoming the most sought after partner for consulting.
Our Core Value
The H. G& W Values are strongly aligned to our Mission and Vision.
PRODUCTIVITY
EXCELLENCE
CREATIVITY
Featured Insights
Boeing – A Pioneer in Aviation and Aerospace Innovation
Boeing, a leading player in the aerospace industry, is an American multinational corporation that has consistently pushed the boundaries of...
White Paper: AI’s Impact on the Insurance Sector
Executive Summary Artificial intelligence (AI) has rapidly evolved to become a driving force in the insurance industry, transforming traditional practices across...
Costco Wholesale Corporation: A Blueprint for Retail Success
Costco Wholesale Corporation: A Blueprint for Retail Success Costco Wholesale Corporation has established itself as a global leader in the retail...
Key Global Market Trends Leading Into Q4 2024
As we approach the final quarter of 2024, global markets continue to evolve, influenced by various economic, technological, and geopolitical...
Unlocking Global Finance with Citigroup: A Deep Dive Into Innovation and Sustainability
Citigroup Inc. Review Report 1. Global Financial Impact Citigroup Inc. has long been a key player in the global banking industry. As...
Uber: The Disruptor Shaping Global Transportation
Introduction Uber Technologies, Inc. has become a globally recognized name in the transportation and logistics industry since its founding in 2009....
Original Vs Artificial Intelligence
Read the report on our analysis of what Technological innovations are necessary and How humans will interfere in process to either distort or improve the building a better intelligent society.
Explore the H. G & W Services and Solutions
Deliver results to customers
ON TIME!
Accelerate your organization’s results through your people and teams